Last updated: August 25, 2026
Every personalized item is made exactly to what you submit. Please read this page carefully before placing your order.
Quick Summary
| Topic | Rule |
|---|---|
| Text | Used exactly as entered |
| Changes | Allowed only before production starts |
| Proofs | Production starts after approval |
| Revisions | Up to 2 free revisions for products that include a digital proof |
| Personalized returns | Not accepted unless faulty or our error |
1. Text Is Used Exactly As Entered
Names, dates, and messages are engraved, printed, or embroidered exactly as you type them — including spelling, spacing, and capitalization. Please double-check your entry before adding it to your cart.
2. Character Limits
Each personalization field has a maximum character limit, shown on the product page as you type. If your text is too long to fit, please shorten it or split it across the available fields.
3. Allowed Symbols & Languages
Standard letters, numbers, spaces, and common punctuation (such as & . , ' -) are supported. Some products may have limited support for accented characters or non-Latin scripts depending on the production method — if you're unsure, contact us before ordering.
4. Uploaded Photo Requirements
For the best result, upload a clear, well-lit photo in JPG or PNG format, at least 1000px on the shortest side. Blurry, very low-resolution, or heavily filtered photos may not reproduce well on the finished product.
5. Proof Approval Process
For select products, we send a digital proof by email before production begins. Production only starts once you reply to approve it, so please check your inbox (and spam folder) after ordering.
Digital proofs are for layout approval and may not perfectly represent final color, material texture, engraving depth, or print finish.
Delays in approving your proof may delay production and delivery.
6. Revisions
You may request up to 2 revisions to your proof before approving it, free of charge. Additional revisions beyond that may be subject to a small fee or delay.
7. No Changes After Production Starts
Once production has begun — or once you've approved your proof — your personalization is locked in and can no longer be changed, as the item is already being made.
8. Content We Can't Produce
We reserve the right to decline or cancel (with a full refund) any personalization request that contains offensive, hateful, or copyrighted content we don't have the rights to reproduce. By uploading a photo or design, you confirm that you have the right to use it and allow Habiba Arts to reproduce it for your order.
9. Natural Variation
Colors, engraving depth, print placement, and sizing may vary slightly depending on screen settings, product material, and production method.
10. Returns on Personalized Items
Personalized items cannot be returned or exchanged unless they arrive faulty, damaged, incorrect, or we made an error. Please see our Returns & Refunds Policy for full details.
Questions about personalizing your order? Get in touch before you check out and we're happy to help.